Guarantee

Loved Lehenga have teamed up with PayPal to give you ultimate peace of
mind when you buy your outfit online via PayPal.

Rest assured that if your outfit arrives and it is significantly different to the seller’s description, damaged or counterfeit your purchase will be covered for the full cost of the outfit as well as shipping.

We have integrated all purchases on Loved Lehenga through PayPal so all eligible purchases will automatically be covered without you having to pay anything extra.

Once you have found your dream outfit you can BUY NOW or MAKE AN OFFER. Our integrated payment system will take you to PayPal to complete your transaction.

To make sure your purchase is protected:

• Pay with PayPal
• Make payment in one single payment
• Ensure you keep your PayPal account in good standing

For further information visit: https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

We are confident you will be happy with your purchase however if you do notice any
problems we advise you to raise your concerns through PayPal using the following steps:

1. Log in to your PayPal account
2. Contact the seller as soon as possible through the PayPal Resolution Centre to try to resolve the issue with them. If you do not get a response from the seller or are unable to reach an agreement with them you can escalate the dispute.
3. To escalate the dispute, log into PayPal and go to the Resolution Centre.
4. Go to messages with the seller and click on ‘Escalate to claim’.
   For more information visit www.paypal.com/uk/webapps/mpp/first-dispute